Contact
You can reach us through any of these channels. We reply within 48 business hours.
soporte@fromchats.com
For support, billing, refunds and data protection.
Business hours
Monday to Friday, 09:00 to 18:00 (Panama time, UTC-5)
Business address
District of La Chorrera, Panamá Oeste Province, Republic of Panama
Registration details
| Trade name | FromChats |
|---|---|
| Operating Notice | No. 8-878-783-2026-574428213 Ministry of Commerce and Industry, Republic of Panama |
| Declared activity | ISIC 9619 — IT services, software development on different platforms and related businesses. |
| Start of operations | January 19, 2026 |
| Website | https://fromchats.com |
Complaints and refunds
If your complaint relates to a charge or a refund, please first review our Refunds & Cancellations Policy, which explains the procedure and timeframes. To speed up handling, include in your message the transaction reference, the date and the name of the business.
If you are not satisfied with the answer and you qualify as a consumer, you may file a complaint with Panama's Consumer Protection and Competition Authority (ACODECO).
Data protection
To exercise your rights of access, rectification, cancellation, portability or objection regarding your personal data, write to soporte@fromchats.com. The details are in our Privacy Policy.